1. What types of leather are used in Craigie & Co. belts?
All our belts are crafted from genuine full-grain buffalo leather, ensuring durability, style, and timeless quality.
2. Are your belts adjustable?
Our belts are designed for versatility with all belts crafted with at least 6 pin holes in addition to a
generous 20cm tongue allowing extra holes should you require. Many of our styles feature a four-screw
rivet finish, allowing customers to switch out buckles for a customized look and fit.
3. How do I find the right size belt?
To ensure a perfect fit, measure your waist where you typically wear your belt and add 2 inches. Refer to our size chart on the product pages for additional guidance.
4. What is your return and exchange policy?
We offer a 30-day return and exchange policy for unused products in their original packaging. Please visit our Returns & Exchanges page for detailed instructions.
5. How do I care for my leather belt?
To maintain the quality of your belt:
- Avoid exposure to excessive moisture.
- Clean with a damp cloth as needed.
- Use a leather conditioner occasionally to preserve its appearance and longevity.
6. Do you offer international shipping?
Currently, we ship across Australia. For international shipping inquiries, please contact us at craig@craigieandco.com.au
7. How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking details. Use the tracking link to monitor the delivery status.
8. Can I gift wrap my order?
Yes, we offer a gift wrapping service. Please contact us for special requests at craig@craigieandco.com.au.
9. How can I contact customer service?
Our customer service team is available to assist you. Reach out to us at craig@craigieandco.com.au or fill out the form on our Contact Us page.
10. Do you offer custom belt designs?
At this time, we focus on providing a curated selection of premium designs. If you have specific requirements, feel free to contact us, and we’ll do our best to assist.